Best Lenders for Customer Service in
Ratings Methodology for Customer Service
The team at Best Refinance Rates has spent hours researching the level of customer service each of the top lenders offer in order to figure out which ones are the most agreeable to work with. To make sure we only include the best companies in the industry, we consider how easy it is to contact their staff for assistance, how helpful their site and employees are, and what extra resources and services they offer to make the refinancing process as simple as it can be. Based on our research, we’ve created the ratings and reviews you see here as convenient guides to the companies with the best customer service.
Ratings Recap for Customer Service
Rank
Company
Score
Rank
Company
Score
American Advisors Group
AmeriSave
CapCenter Mortgage
Figure
loanDepot
Mutual of Omaha
Quicken Loans
Rocket Mortgage
Discover
LendingTree
New American Funding
PennyMac
Guaranteed Rate
Zillow Home Loan
Bankrate
Caliber Home Loans
Freedom Mortgage
Mission Home Loans
Unlock
Rate Rabbit
Beeline
SoFi
Credible
Best Refi Rates
Cashout Equity
Direct Mortgage Quotes
FHA Rate Guide
Mortgage Rates Pro
Online Mortgage Loans
Veteran.com
AnswerJunkie